Powerful Features

Everything You Need for Exceptional Customer Support

Widget Ease combines powerful AI, intuitive design, and robust tools to transform how you engage with your website visitors.

Widget Ease Dashboard
Key Features

Powerful Tools for Better Conversations

Widget Ease provides all the features you need to deliver exceptional customer support.

AI-Powered Responses

Our advanced AI automatically handles common questions, learns from interactions, and provides accurate, helpful responses to your customers.

30s-Step Installation

Get started in minutes with our easy-to-follow installation guide. Just copy and paste a single line of code into your website.

Complete Customization

Tailor the widget's appearance, behavior, and messaging to match your brand and specific needs with our intuitive customization tools.

Live Agent Handoff

Seamlessly transfer conversations from AI to human agents when personal attention is needed, with full context preservation.

Advanced Analytics

Gain insights into customer questions, satisfaction rates, and support team performance with detailed analytics and reporting.

Multi-Language Support

Communicate with customers in their preferred language with support for 20+ languages and automatic translation capabilities.

AI Agent Automation

Create & Manage Intelligent AI Agents

Build multiple specialized AI agents with custom knowledge bases, roles, and behaviors to handle different types of customer inquiries automatically.

  • Multiple AI Agents - Create specialized agents for different purposes and roles
  • Custom Knowledge Training - Upload CSV files or manually add Q&A pairs
  • Agent Status Control - Activate/deactivate agents and monitor their performance
  • Knowledge Base Management - Easy editing, searching, and exporting of agent knowledge
AI Agent Dashboard
Active AI Agents
CS
Customer Support Agent
Handling product inquiries
Active
248 conversations156 knowledge items
SA
Sales Assistant
Product recommendations
Needs Knowledge
12 conversations8 knowledge items
Automation Stats
Total Agents
3
Active Agents
2
Automation Rate
87%
Avg. Response Time
1.2s
Widget Customization
Primary Color
#14b8a6
Position
Bottom Right
Bottom Left
Top Right
Top Left
Preview
Complete Customization

Design Your Widget to Match Your Brand

Customize every aspect of your widget to create a seamless experience that feels like a natural extension of your website.

Powerful Analytics

Data-Driven Insights to Improve Support

Gain valuable insights into customer interactions, team performance, and support trends with our comprehensive analytics dashboard.

  • Conversation Analytics - Track volume, duration, and outcomes
  • Team Performance - Monitor response times, resolution rates, and satisfaction scores
  • AI Effectiveness - Measure automation rates and AI accuracy
Analytics Dashboard
Total Conversations
1,248
+12% ↑
Avg. Response Time
1m 24s
-18% ↓
Satisfaction Rate
94%
+3% ↑
Conversation Volume
MonTueWedThuFriSatSun
Top Conversation Topics
Pricing Questions
32%
Technical Support
28%
Feature Requests
18%
Team Inbox
Conversations
John Smith
I need help with my account...
Sarah Johnson
How do I upgrade my plan?
Michael Chen
Is there a mobile app available?
Emily Rodriguez
I found a bug in the dashboard
John Smith
Started 10 minutes ago

I need help with my account. I can't seem to update my billing information.

Hi John, I'd be happy to help with that. Could you tell me what happens when you try to update your billing info?

Sarah K. • Support Agent

When I click "Save Changes" on the billing page, I get an error message saying "Invalid card information"

Team Collaboration

Streamlined Workflow for Support Teams

Empower your support team with collaborative tools designed to improve efficiency, communication, and customer satisfaction.

  • Shared Inbox - Centralized conversation management for your entire team
  • Agent Assignment - Automatically route conversations to the right team members
  • Internal Notes - Add private comments visible only to team members